Frequently Asked Questions

We know that choosing the right heating and plumbing partner is a big decision, and you probably have a few questions. To make things easier, we’ve put together some of the most common queries we get about our services, response times, and how we work. If you can’t find the answer you’re looking for, feel free to get in touch - we’re always happy to help.

  • We’re based in Banbury and cover North Oxfordshire and surrounding areas. If you're not sure whether we can help, just get in touch - we’ll always do our best to accommodate.

  • Our main focus is on commercial heating and plumbing, but we’re happy to discuss domestic projects on a case-by-case basis - especially larger or more complex installations.

  • Yes, all our heating engineers are fully qualified and Gas Safe registered. We also hold the relevant accreditations for renewable energy systems and commercial plumbing work.

  • When selecting a new boiler, we’ll assess your business’s heating needs, size, and energy requirements. We recommend the most reliable and cost-effective systems based on your specific requirements, ensuring maximum efficiency and long-term performance.

  • We aim to respond as quickly as possible, especially for existing clients with ongoing maintenance agreements. If you’re facing a heating or plumbing emergency, give us a call on 07541 820663.

  • Absolutely. We’re happy to maintain and repair systems we haven’t installed, as long as they meet current safety standards.

  • Yes, we offer bespoke maintenance packages to suit your business needs - whether it's annual servicing, regular checks or priority emergency call-outs.

  • We do everything we can to minimise disruption to your business. We’ll work around your schedule where possible and keep things running smoothly from start to finish.

  • Easy! Just fill out the contact form on our website, email contact@northoxfordshireheating.co.uk, or call us on 07541 820663. We’ll arrange a site visit or chat through your needs and provide a clear, no-obligation quote.

  • Renewable systems like heat pumps and solar thermal can help reduce your carbon footprint, lower your energy bills, and may even qualify for government incentives. We’ll help you decide if it’s the right move for your business.